As part of its operations, the website www.lesrousses.com collects and processes information, some of which is considered "personal data." Les Rousses resort places great importance on respecting privacy and uses data only responsibly, confidentially, and for a specific purpose.
Personal data
On the website https://www.lesrousses.com and our social networks Station des Rousses, there are 2 types of data that may be collected:
- The data transmitted directly
This data is what you provide directly to us, either through a contact form or by contacting us directly by email. The "first and last name" and "email" fields are mandatory in the contact form. This data may be used by Station des Rousses and the brands it manages, including the Jura sur Léman and Sogestar brands, for exceptional purposes. - Data collected automatically
Google Analytics features for display advertisers are enabled on this site (Remarketing).
Google uses cookies to serve our ads on sites in its Display Network.
Thanks to the DoubleClick cookie, Google tailors the ads displayed to users based on their browsing on our site.
You can disable the use of this feature by going to the ad preferences manager.
Use of data
The data you provide directly to us is used to contact you and/or to process your request. Web analytics data is collected anonymously (by recording anonymized IP addresses) by Google Analytics, allowing us to measure our website's audience, traffic, and any errors in order to continuously improve the user experience. This data is used by Station des Rousses, the data controller, and will never be shared with third parties or used for any purpose other than those detailed above.
Legal basis
Personal data is collected only after the user has given their mandatory consent. This consent is validly obtained (buttons and checkboxes), freely given, clear, and unambiguous.
Retention period
The data will be saved for a maximum of 3 years.
Cookie policy
Here is the list of cookies used and their purpose:
- Google Analytics cookies: Web analytics and remarketing
Your rights regarding personal data
You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data.
Contact Data Protection Officer
Ronan CAILLEAUD qualite@sogestar.com
Use of the chatbot and compliance with the European RIA
Our website www.lesrousses.com uses an artificial intelligence (AI)-based chatbot to improve the visitor experience. In accordance with the European Union's Artificial Intelligence Regulation (RIA), we would like to inform you of the following:
Nature of the system
The chatbot is an AI system designed to interact with users and provide information about the Les Rousses resort area in the Jura region. It is classified as a system with a specific risk in terms of transparency according to the RIA classification.
Transparency
We are committed to being transparent about our use of AI. Users are informed that they are interacting with an automated system and not with a human.
Data and privacy
The chatbot only processes the data necessary for its operation. No personal data is collected without your explicit consent. Conversations are anonymous and do not allow for user identification. However, they are recorded for system improvement purposes.
Limits and human supervision
Although the chatbot is designed to provide accurate information, it can make mistakes. If in doubt, verify the information yourself, possibly by contacting [the relevant authority/person].Les Rousses Tourist OfficeRegular human monitoring is carried out to verify and improve its performance.
User rights
You have the right not to use the chatbot and to access information through other means on our site. You can also request clarification on the answers provided by the chatbot.
Continuous improvement
We are committed to regularly updating our system to ensure its compliance with RIA developments and to improve its efficiency and security.
For any questions regarding the use of AI on our website, please contact a travel advisor at the tourist office at the address infos@lesrousses.com.
